Excessive delay in return

[Ramón T.]

Taking advantage of the price reduction of the 1961 series, I bought 2 pairs of bookshelf and one of Atmos, but I decided to exchange one of the pairs for the 1961 monitor, so I processed the return and made the purchase of the monitors.

The fact is that they received them in the warehouse 15 days ago and they have not processed the cashback nor have they informed me with certainty what happens with my return.

Has anyone processed a refund and has this happened to them?

I don’t see it normal.

[Ramón T.]

Thanks Arkmann, I really enjoy my Arendal team and now even more with the 6 Atmos, there is a world above that I was missing.

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[Luis Vazquez]

Sorry for asking an obvious question Ramon, but was simply curious.  I’m glad things worked out… by the way…. looks like an awesome room!  Enjoy!

[Ramón T.]

Luis, the room has very good sound, an engineer calculated it, but it is not a batcave, so dark does not appeal to me much, at first I thought of it for audio only.

I have some videos on YouTube, this one is from the latest update.

 

[Luis Vazquez]

Very nice Ramon… thanks for sharing the video!