AMBASSADOR PROGRAM FULL TERMS & CONDITIONS
Relationship to our main Terms & Conditions
These Ambassador Program Terms & Conditions describe additional benefits available to eligible customers, on top of the rights and protections in our general Terms & Conditions (arendalsound.com/terms-conditions/). Wherever this page does not address something — including, but not limited to, the identity of the contracting Arendal Sound entity, liability, and your statutory rights — our general Terms & Conditions govern. In the event of a genuine conflict between the two, our general Terms & Conditions take precedence for anything relating to your purchase; this page governs the Ambassador Program benefits specifically.
Eligibility
The Ambassador Program is open only to Arendal Sound customers who purchased their products directly from us.
Application Requirements
Your application must include clear photos of your system and room, along with a description of your setup written in English. Photos and applications must meet our quality standards to be accepted.
Setup & Photo Guidelines
Your system isn’t required to be fully Arendal Sound, but photos must focus only on your Arendal Sound speakers and subwoofers.
Participation
Participation is voluntary. Ambassadors may be contacted by visitors seeking advice, system insight, or personal experience with Arendal Sound. We expect Ambassadors to be open to helping when approached. Demo requests are optional, and if you’re willing to host one, Arendal Sound can assist with coordination and support.
Profile Visibility
Approved Ambassadors may be featured on our website, including placement on the Ambassador Map. Your contact information will remain private.
Content Usage
By joining the program, you grant Arendal Sound permission to use submitted photos, system descriptions, and related content on arendalsound.com and across Arendal Sound’s communication channels.
Product & Testing Opportunities
Opportunities to test products at home or contribute to product development are not guaranteed. Ambassadors may be invited based on engagement, relevance, or program needs.
Community Events & Brand Access
As part of the Ambassador Program, approved ambassadors receive access to exclusive opportunities and community activities designed to strengthen their connection with Arendal Sound and with other enthusiasts. These include:
Private Online Events (2× year)
Invitations to closed online sessions hosted by Jan and the Arendal Sound team. These events offer behind-the-scenes insights, product updates, and early previews before they are shared with the general public.
Pre-Launch Access
Opportunities to be among the first to hear about upcoming products, updates, or campaigns.
Brand Participation
Ambassadors will be featured publicly on the Ambassador Map as visible representatives of Arendal Sound in their country or area. Personal contact details remain private. Ambassadors naturally become the welcoming voice of Arendal Sound in their country – the person others trust when exploring the great sound.
Limited Rewards & Exclusive Gifts
Non-Purchasable Rewards
Ambassadors can earn points that unlock exclusive items unavailable for purchase – including limited-edition products, special merchandise, and unique experiences created solely for program members.
Experience Opportunities
Certain high-level rewards may include immersive Arendal Sound experiences, such as visiting the Arendal Experience Center in Norway and participating in brand activities from the first row.
Personal Use & Program Integrity
The Ambassador Program is built on genuine ownership, pride, and long-term support for Arendal Sound. Rewards, limited-edition products, and Ambassador benefits are personal and must not be used for resale, profit, or any commercial purpose. Any behavior that goes against the spirit of the program, common-sense fairness, or the values of being a proud Arendal Sound owner may result in removal from the Ambassador Program.
Lifetime Warranty
The Lifetime Warranty applies exclusively to Arendal Sound products that were purchased directly from Arendal Sound and are registered under the original buyer’s name. The warranty remains non-transferable and applies only to active Ambassadors.
Electronics are limited to 5 years within the Lifetime Warranty, matching the standard limit in our general Terms & Conditions — the same cap that applies to every customer, not a reduced or extended term for Ambassadors.
Participation & Selection
Ambassadors’ access to specific opportunities (product testing, events, rewards, etc.) depends on program activity, engagement, and availability.
Participation is voluntary and based on mutual respect between Ambassadors and Arendal Sound.
Program Changes
Arendal Sound may update or adjust the Ambassador Program and its Terms & Conditions at any time.