Customer Benefits

Our customer commitments

60-DAY AUDITION PERIOD

Market-leading audition period. The best way to evaluate a new product is in the comfort of your own home. Read more.

FREE SHIPPING

Free shipping on all orders. We subsidize global order shipments to make them affordable for everyone, no matter where you live.

100% RISK-FREE

Our product specialists will assist you ahead of your purchase. We guarantee your satisfaction. If not, we will cover the return. (3)

PREMIUM UPGRADE

Have you got that upgrade itch? We got you covered. If you want to upgrade your existing product bought directly from Arendal Sound, we will be happy to offer you a smooth and flexible upgrade program within the first 365 days of your purchase. Read more. (2)(3)(4)

10-YEAR WARRANTY

Up to 10-year Premium Warranty. We stand behind our products. Read more.

60 DAYS PRICE GUARANTEE

We offer an exclusive 60-day deal for you. No worries or concerns about sales and price reductions. If we did any price reduction, we would refund you the difference.

FIXED-PRICE

Our mentality is to keep one price for everyone with incredible value for the money. No Holiday Sales or Specials are necessary.

LIFETIME SUPPORT

Buy Arendal Sound products and get lifetime support. For us, it’s a passion for a relationship that will last a lifetime.

100% SATISFACTION

Customer journey. End to end. One goal. Making you happy.

CHAT DIRECT

Speak and chat with the people behind the products. Qualified staff. Only.

For the European mainland, Norway, Switzerland, the UK, contiguous USA, Canada, Australia, Israel, Indonesia, Malaysia, Singapore and Taiwan.
Limited to three upgrades per customer.
Only for the European mainland, Norway, Switzerland, the UK, and the contiguous US.
Outlet items and secondhand products are excluded from this program.

DirekteDirect

BUY DIRECT FROM
ARENDAL SOUND

Buying direct removes uncertainty — about pricing, advice, and long-term ownership.

By selling without distributors or retail layers, we stay accountable for the entire experience: how our products are built, how they’re explained, and how they’re supported over time.

No Hidden Margins

By removing distributors and retail markups, pricing reflects the product itself — with more of your budget going into engineering, materials, and quality control instead of sales layers.
Advice Without Sales Pressure

With no dealers, quotas, or commissions, guidance is based on your room, listening habits, and system goals, by specialists — not on what needs to be sold.
Proven Where It Matters: At Home

Because sound depends on the room, evaluation happens in your own space, with a 60-day home audition, free returns (USA & EU mainland), and support during setup.
Support That Extends Beyond the Sale

Selling direct creates a long-term responsibility, backed by consistent platform design, spare parts availability, and a 10-year warranty.