Customer Benefits

Our customer commitments

60-DAY AUDITION PERIOD

Market-leading audition period. The best way to evaluate a new product is in the comfort of your own home. Read more.

FREE SHIPPING

Free shipping on all orders above €500/$500. (2) We subsidize global order shipments to make them affordable for everyone, no matter where you live.

100% RISK-FREE

Our product specialists will assist you ahead of your purchase. We guarantee your satisfaction. If not, we will cover the return. (3)

PREMIUM UPGRADE

Have you got that upgrade itch? We got you covered. If you want to upgrade your existing product bought directly from Arendal Sound, we will be happy to offer you a smooth and flexible upgrade program within the first 365 days of your purchase. Read more. (2)(3)(4)

STOCK WARRANTY

Our goal is to be able to deliver products at all times for the optimal customer journey. However, unforeseen things happen when sales have been even stronger than anticipated. Therefore, if we are out of stock of a specific product and are unable to ship within 20 days, we give you a 5% compensation on our Stock Warranty.

10-YEAR WARRANTY

Up to 10-year Premium Warranty. We stand behind our products. Read more.

60 DAYS PRICE GUARANTEE

We offer an exclusive 60-day deal for you. No worries or concerns about sales and price reductions. If we did any price reduction, we would refund you the difference.

FIXED-PRICE

Our mentality is to keep one price for everyone with incredible value for the money. No Holiday Sales or Specials are necessary.

LIFETIME SUPPORT

Buy Arendal Sound products and get lifetime support. For us, it’s a passion for a relationship that will last a lifetime.

100% SATISFACTION

Customer journey. End to end. One goal. Making you happy.

CHAT DIRECT

Speak and chat with the people behind the products. Qualified staff. Only.

For the European mainland, Norway, Switzerland, the UK, contiguous USA, Canada, Australia, Israel, Indonesia, Malaysia, Singapore and Taiwan.
Limited to three upgrades per customer.
Only for the European mainland, Norway, Switzerland, the UK, and the contiguous US.
Outlet items excluded

BUY DIRECT

Save money and get the best customer experience.

Buying directly from us provides the most optimal value for your hard-earned money. No middlemen. You communicate directly with our high-quality customer experience specialists for a faster, smoother, and accurate response and handling.

We give you a risk-free purchasing experience. No hidden or false guarantees. Join us and see for yourself. We are the same kind of people you are. We understand your concerns and are here to help.

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