Our customer commitments
60-DAY AUDITION PERIOD
Market-leading audition period. The best way to evaluate a new product is in the comfort of your own home. Read more.
Free shipping on all orders above €500 in Europe. We subsidize global order shipments to make them affordable for everyone, no matter where you live.
Our product specialists will assist you ahead of your purchase. We guarantee your satisfaction. If not, we will cover the return. (2)
Have you got that upgrade itch? We got you covered. If you want to upgrade your existing product bought directly from Arendal Sound, we will be happy to offer you a smooth and flexible upgrade program within the first 365 days of your purchase. Read more. (2)(3)
Our goal is to be able to deliver products at all times for the optimal customer journey. However, unforeseen things happen when sales have been even stronger than anticipated. Therefore, if we are out of stock of a specific product and are unable to ship within 20 days, we give you a 5% compensation on our Stock Warranty. (1)
Up to 10-year Premium Warranty. We stand behind our products. Read more.
100 DAYS PRICE GUARANTEE
We offer an exclusive 100-day deal for you. No worries or concerns about sales and price reductions. If we did any price reduction, we would refund you the difference. (1)
Our mentality is to keep one price for everyone with incredible value for the money. No Holiday Sales or Specials are necessary.
Buy Arendal Sound products and get lifetime support. For us, it’s a passion for a relationship that will last a lifetime.
Customer journey. End to end. One goal. Making you happy.
Speak and chat with the people behind the products. Qualified staff. Only.
- Starting from June 1, 2022
- Only for the European mainland, UK and USA.
- Limited to three upgrades per customer. Applies for orders from April 1st, 2022.
Save money and get the best customer experience.
Buying directly from us provides the most optimal value for your hard-earned money. No middlemen. You communicate directly with our high-quality customer experience specialists for a faster, smoother, and accurate response and handling.
We give you a risk-free purchasing experience. No hidden or false guarantees. Join us and see for yourself. We are the same kind of people you are. We understand your concerns and are here to help.