What payment methods do you accept?
We accept a range of payment options depending on your location, including:
- Major credit and debit cards
- Bank wire transfers
- Klarna
- Affirm
- PayPal
Do I need to pay extra for import fees and taxes?
It depends on where you live.
For customers in the following countries, our pricing includes shipping, VAT, customs fees, and duties:
- Norway, EU Mainland, UK, Switzerland, Contiguous USA, Canada, Australia, Israel, Indonesia, Malaysia, Singapore, Taiwan
For all other countries, taxes, customs fees, and duties are not included in our pricing and will be charged by the carrier before delivery.
Will I be charged immediately for backordered items?
Yes, payment is required at the time of your order. This secures your spot in line as part of our first-come, first-served policy.
How can I track my shipment?
Once your order is dispatched, you’ll receive an email with tracking information.
Tip: Check your spam folder if you haven’t received the notification. Still no email? Let us know, and we’ll assist you.
How long will my shipment take?
Europe & US: 2-5 business days (depending on your location)
International: 3-7 business days
For orders outside the EU/US, please allow an extra day for processing export documents.
What if my country isn’t included in the “all-inclusive pricing” list?
For countries not listed above, your order will be processed without taxes, customs fees, or duties. These charges will be handled by the carrier and billed to you before delivery.
Note: Arendal Sound is not responsible for customs charges or delays.
