WARRANTY

BUILT TO LAST, BACKED FOR YEARS

At Arendal Sound, we build products to stand the test of time. Every speaker and subwoofer undergo extreme stress tests during development to ensure durability and reliability. But in the rare event something goes wrong, rest assured — we’ve got your back. 

COVERAGE YOU CAN COUNT ON 

Our industry-leading warranty offers up to 10 years of coverage for most products and 5 years for electronics under residential use. If an issue arises, we’ll handle all costs within the warranty terms. What’s more, our warranty is transferable with proof of purchase, so even second-hand buyers enjoy peace of mind. 

SIMPLE, CUSTOMER-FIRST REPAIRS 

We know how valuable your time is, so we’ve designed our products for straightforward repairs. Most issues can be resolved by replacing a component yourself, no technical skills required. Here’s how it works: 

  1. Identify the Issue: Contact us at service@arendalsound.com with your product’s serial number. Our expert team will help pinpoint the defective part. 
  2. Receive a Replacement: We’ll send the replacement part and pre-paid return labels for the defective component. 
  3. Follow Easy Steps: Swap out the part using simple instructions provided by our team. No downtime, no hassle. 

If you prefer, you can send the entire product back to us for repair. Just let us know, and we’ll arrange the return. Please use the original packaging to ensure safe transit. 

THINGS TO REMEMBER 

  • Keep it intact: Don’t attempt any repairs without our guidance. Unauthorized disassembly or modifications can void your warranty. 
  • Returns policy: If we provide a replacement part, be sure to return the faulty one using the pre-paid label. Failure to do so will result in you being charged for the new part. 
  • Commercial use: For commercial applications, our warranty is limited to 2 years against manufacturing defects. 

PRODUCTS COVERED 

Arendal Sound’s 10-year warranty applies to: 

  • 1528 Series 
  • 1723 THX Series 
  • 1723 S THX Series 
  • 1723 Subwoofer Series 
  • 1961 Series 
  • 1961 Subwoofer Series 

If you ever need assistance, we’re here to help. Reach out to us at service@arendalsound.com, and we’ll ensure your product gets back to performing at its best.