While our subwoofers are known for their durability, occasional breakdowns can happen. If you find yourself facing this issue, rest assured, we’re here to assist you every step of the way.
Please reach out to us at sales@arendalsound.com, detailing the problem you’re experiencing. Don’t forget to include the serial number found on the amp plate, as it’s crucial for registering your warranty.
Upon contacting us, we’ll guide you through troubleshooting to ensure that there are no other factors in your setup causing the issue. If it’s determined that the problem lies with the subwoofer amp, we’ll promptly dispatch a replacement unit for you to easily swap out yourself. This streamlined process not only saves time but also eliminates the need for shipping the entire subwoofer back and forth.
To aid you in the replacement process, we’ll provide detailed instructions along with a video tutorial. With a stock of refurbished amps readily available, you can expect minimal downtime before getting your subwoofer up and running again. Rest assured, your warranty remains valid from the original purchase date of your subwoofer.
Thank you for choosing Arendal Sound. We appreciate your trust in our products and are committed to ensuring your satisfaction.
