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We all look forward to the delivery of a new speaker just like a child at Christmas. A dented or lightly damaged box is almost expected, but when that damage reaches your new purchase, it is always disheartening. Here is what to do if you receive a damaged item. […] →
If you recently have sent some items back to our warehouse by DHL, FedEx, or UPS you will be refunded when the parcels are received and processed at the warehouse. This may take a couple of days after the tracking number tells you it has been received by our team at the warehouse. The refund […] →
In the process of making refunds to customers, obtaining their Bank Identifier Code (BIC) and International Bank Account Number (IBAN) is a crucial step. For international transactions, BIC and IBAN numbers are the only way to transfer money as this secures the refund to reach the customer’s account promptly. Please get in touch with your […] →
