1723 Bluetooth Connection Trouble

Article summary

  • Pair your 1723 subwoofer using the Arendal app, not directly through Bluetooth.
  • Allow location sharing during app installation to ensure successful connection.
  • You can connect to the subwoofer from only one device at a time.
  • If connection fails, try restarting your phone and checking Bluetooth/GPS settings.
  • Enhance your audio experience with the 1723 Subwoofer 1S for tight and controlled bass.

Have trouble connecting our app to your 1723 subwoofer? Read on for great troubleshooting tips.

The most common mistake we see is attempting to pair 1723 subwoofers directly to a phone by using the Bluetooth menu. The app will connect with the subwoofer when you open the app.

Please make sure you have accepted to share location/GPS when installing the app. The app will not be able to connect to the subwoofer if this is denied, or deactivated later.

Please note you can only access the subwoofer from one device at a time. If you are going to use the app on multiple devices, make sure the app is closed before attempting to connect the subwoofer from another device.

If experiencing connection issues, please try these steps:

– restart your phone

– make sure Bluetooth and location/GPS are turned on

– switch on the 1723 subwoofer, and make sure Bluetooth is not deactivated in the subwoofer menu. (or reset subwoofer)

– open the Arendal app on your phone

– wait for a green dot next to the subwoofer name in the app, pull down, and release to refresh

The app will connect to the subwoofer and you will be on your way!

Frequently asked questions

How do I connect my 1723 subwoofer to the app?

Open the app instead of using the Bluetooth menu on your phone. The app will connect directly with the subwoofer when you launch it.

What should I do if the app won't connect to my 1723 subwoofer?

Ensure you've accepted location/GPS sharing during app installation; if denied, the app can't connect. Also, make sure the subwoofer is powered on and Bluetooth is enabled.

Can I connect the 1723 subwoofer from multiple devices?

No, you can only access the subwoofer from one device at a time. Close the app on one device before connecting from another.

What troubleshooting steps should I take if I'm having connection issues?

Restart your phone, ensure Bluetooth and location/GPS are on, check the subwoofer settings, then open the Arendal app and refresh the connection.

What if the app shows a red dot next to my subwoofer name?

Pull down the subwoofer name in the app to refresh the connection. Wait for a green dot to indicate a successful connection.

What if I have denied location services for the app?

If you've denied location access, the app will be unable to connect. You need to re-enable location services for the app to function.

How do I ensure Bluetooth is activated in my 1723 subwoofer?

Check the subwoofer menu to make sure Bluetooth is enabled. If necessary, reset the subwoofer to restore its settings.

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