DHL Tracking
Article summary
- High demand means delivery times may vary—be patient!
- Tracking information may not always reflect the actual status of your package.
- “On hold” simply indicates processing, not a delay.
- If you have questions about your order, reach out to us at sales@arendalsound.com.
- Enhance your audio-visual setup with the 1528 Tower 8 for an immersive experience.
We understand that you are eager to get your package as soon as possible.
We are the same way!
But due to the huge amounts of orders these days, even one of the largest companies like DHL, is challenged every day to deliver on time.
So checking your tracking information might look like a good idea, but in reality, it is not up to date most of the time. We had customers receive their orders way before the tracking was updated.
Additionally terms like “on hold” can cause more confusion than clarity.
“On hold” for example means nothing more than processing. It is most likely waiting to be loaded onto the truck with the next planned cycle.
So please don’t be alarmed when the tracking shows information like this, this is just normal procedure.
If you still are unsure and want an update, please feel free to contact us at sales@arendalsound.com.
Frequently asked questions
Why is my package tracking not updating?
Tracking information may not be up to date due to high order volumes. Many customers have received their orders before the tracking updated.
What does "on hold" mean in my tracking information?
"On hold" simply indicates that your package is processing and likely waiting to be loaded onto a truck for the next delivery cycle.
Should I be worried if my package is "on hold"?
No need to worry! "On hold" is a normal part of the shipping process and doesn't mean there’s a problem with your order.
How can I get updates on my order status?
If you need more information, feel free to contact us at sales@arendalsound.com for assistance.
Why are delivery times taking longer than expected?
Even large companies like DHL are facing challenges with timely deliveries due to an increase in orders, which can impact your package's arrival time.
What should I do if my package is delayed?
While delays can happen, keep in mind that most packages still get delivered. If you're concerned, reach out to us for help.
Will I be notified when my package has shipped?
Yes, you will receive a notification once your package has shipped, but tracking updates might lag behind actual delivery.
Can I trust the tracking information I see online?
While tracking can provide insights, it may not always reflect real-time updates due to shipping volume. Accurate delivery will happen regardless of the tracking status.
