I Live In The US and Have To Return Some Items, What’s The Procedure?
Article summary
- Contact us at sales@arendalsound.com to initiate your return.
- Check the return terms by clicking here.
- Schedule a FedEx pickup for returns, including Saturday options.
- Drop off your return at a FedEx location with an Email label for easy processing.
- Enhance your audio-visual setup with the 1528 Tower 8 for a powerful sound experience!
Terms and conditions
If you have some items that you need to return, the first thing you do is to contact us at sales@arendalsound.com and let us know what you want to return. For a return to be valid. Please click this link to see the terms.
How do I send my items back?
Once you know what items you want to send back, you have a few options on how you send them back. We can either schedule a pickup, where the FedEx driver brings the labels upon pickup. In this instance, you will need to let us know what date/time is most suitable for a pickup (Yes, pickups on Saturdays are possible). If it’s easier for you to drop your items off at a FedEx location, you can request an Email label. Just bring your item in the shipping carton you received it in along with the Email to a FedEx location. They will then print the label for you for your convenience.
Frequently asked questions
How do I initiate a return to Arendal Sound?
To begin your return, contact us at sales@arendalsound.com to let us know what you wish to return. Make sure to review the return terms by clicking here.
What are the requirements for a valid return?
For a return to be valid, you must adhere to the specific terms outlined in our return procedures, which you can view by following this link.
What options do I have for sending my items back?
You can either schedule a pickup with FedEx or drop off your items at a FedEx location. We can arrange for a pickup on your desired date and time, including Saturdays. Alternatively, you can request an Email label and take your item to FedEx, where they will print the label for you.
Can I schedule a return pickup on a Saturday?
Yes, pickups are available on Saturdays. Just let us know your preferred date and time for the pickup.
What should I do if I want to drop off my return at FedEx?
If you prefer to drop off your return, request an Email label. Bring your item in its original shipping carton along with the Email to a FedEx location, where they will print the shipping label for you.
