I Live In The US and Have To Return Some Items, What’s The Procedure?
Terms and conditions
If you have some items that you need to return, the first thing you do is to contact us at firstname.lastname@example.org and let us know what you want to return. For a return to be valid. Please click this link to see the terms.
How do I send my items back?
Once you know what items you want to send back, you have a few options on how you send them back. We can either schedule a pickup, where the FedEx driver brings the labels upon pickup. In this instance, you will need to let us know what date/time is most suitable for a pickup (Yes, pickups on Saturdays are possible). If it’s easier for you to drop your items off at a FedEx location, you can request an Email label. Just bring your item in the shipping carton you received it in along with the Email to a FedEx location. They will then print the label for you for your convenience.