My Order Is Not Visible in My Account!
Article summary
- Your order may not be visible because you purchased as a "guest".
- To view your order, email sales@arendalsound.com using the email you used for the order.
- Our team will help allocate your order to your account.
- Stay informed about your orders and enjoy seamless service.
- Enhance your audio-visual setup with the 1723 Tower THX for an immersive experience!
I have placed an order and it is not visible in my account!
The reason is you have purchased your items as a “guest” in our systems.
Please send us an email to sales@arendalsound.com from the email account you used when you placed the order on our web pages.
We will then allocate your order to your account so it will be visible on your side.
Frequently asked questions
Why can't I see my order in my account?
Your order may not be visible because you purchased as a "guest." Orders made this way don’t automatically link to your account.
What should I do if my order is not showing up?
Please email us at sales@arendalsound.com from the email you used to place the order. We’ll help link it to your account.
