Track & Trace

Article summary

  • Delivery confirmation and tracking will be sent once your order is dispatched.
  • All EU and international orders ship from the Netherlands.
  • US and Canada orders are dispatched from our Chicago warehouse.
  • Please check your SPAM filter for shipment notifications before contacting us.
  • Enhance your audio-visual setup with the 1723 Tower THX for an immersive experience.

You will receive a delivery confirmation including tracking information from our carrier once your order has been dispatched. All EU and international orders ship from our hub in the Netherlands to the destination countries. US and Canada orders are dispatched from our warehouse in Chicago.

NOTE: Please check your SPAM filter before contacting us if you have not yet received any shipment notifications by email.

Frequently asked questions

How will I know when my order has shipped?

You will receive a delivery confirmation email with tracking information once your order is dispatched.

Where do my international orders ship from?

All EU and international orders ship from our hub in the Netherlands.

Where are US orders dispatched from?

US orders are dispatched from our warehouse located in Chicago.

What should I do if I don't receive my shipment notification?

Please check your SPAM filter for the shipment notification email before contacting us.

Will I get tracking information for my order?

Yes, a delivery confirmation email including tracking information will be sent once your order has shipped.

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Tired of overpriced audio products that fail to deliver on their promises and underwhelming customer support? Then you’ve come to the right place. Our products are where engineering excellence meets passion for great audio. And, because we only deal directly with you, greater value for money is only ever a click away.