The Condition of Outlet Items
Article summary
- Outlet items are often like-new, primarily customer returns or demo units.
- Expect very light signs of use; the condition is often indistinguishable from new.
- If there's cosmetic damage, you'll be notified and offered a greater discount.
- All outlet items come with the same warranty and 60-Day Audition period as new speakers.
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Items sold in the outlet section are very popular and tend to sell fast. But what condition can one expect when their shipment arrives? Spoiler alert: you can expect outlet items to be very similar to an unopened new item.
Where Do They Come From?
The majority of outlet items are returns from customers; some are demo units. You can expect your outlet item to be in like-new condition, with very light signs of use like fingerprints or hairline marks if you really look for them. Many customers who purchase outlet items along with new ones cannot tell the difference.
Cosmetic Damage
All outlet items are inspected before shipment, and some items have cosmetic issues. In these cases, we will notify you with pictures from the warehouse beforehand and offer a larger discount.
Peace of Mind
Outlet items come with the same warranty and 60-Day Audition period as our new speakers. We proudly back all products sold and of course, you get the same great customer service we are known for. We hope this will encourage you to purchase outlet items with confidence. They are a truly great value!
Frequently asked questions
What condition can I expect from outlet items at Arendal Sound?
You can expect outlet items to be in like-new condition, often with very light signs of use. Many customers find it hard to differentiate them from unopened new items.
Where do outlet items come from?
The majority are customer returns or demo units. They are inspected before shipment to ensure quality.
Will I see any cosmetic damage on outlet items?
While many outlet items are in excellent shape, some may have minor cosmetic issues. If this is the case, we will provide pictures and offer a larger discount.
Do outlet items come with any warranties?
Yes, outlet items come with the same warranty and 60-Day Audition period as new speakers, ensuring you have peace of mind with your purchase.
What should I do if I'm unsure about buying an outlet item?
We encourage you to purchase outlet items with confidence, as we provide the same great customer service and support for all products sold.
Are outlet items a good value?
Absolutely! Outlet items are a fantastic value, often offering the same performance as new items at a lower price.
Can I return an outlet item?
Yes, outlet items are subject to our standard return policy, giving you the option to return them within the 60-Day Audition period if you’re not satisfied.
