What Are My Concerns Regarding a Return?
Article summary
- Returns are easy: contact us within 60 days from delivery.
- Ship items back in like-new condition to ensure reimbursement.
- We’ll handle doorstep pickups for your convenience.
- Shipping costs are kept minimal—most are covered by us!
- Experience seamless sound with the 1528 Tower 8 for an immersive audio experience in your home.
The return process may initially seem daunting, but we do our best to make it as smooth as possible.
60 Days to Get To Know You
Make sure you contact us well within 60 days of the delivery date, or the date that your item was available for pickup. The item has to be shipped back within 60 days. Naturally, it is important to return the item/s in like-new condition. Repair costs are subtracted from reimbursement.
Conveniently Convenient
We arrange pickup at your door so that you don’t have to worry about fitting that box in your car. Just print the shipping label that arrives via email and following the instructions from our transport partner. We do our best to arrange pickup at the best time for you.
Minimal Cost
To keep your overall cost as low as possible, we cover the vast majority of shipping worldwide. In the case of a return, we incur those same shipping costs again but only require a fraction of the total.
You can find more information here.
Frequently asked questions
How long do I have to return my Arendal Sound product?
You have 60 days from the delivery date or the date it was available for pickup to initiate a return.
What condition must my item be in to qualify for a return?
The item must be returned in like-new condition to be eligible for a refund. Repair costs will be deducted from your reimbursement if necessary.
How does the Arendal Sound return pickup work?
We arrange a pickup at your door for your convenience. You'll simply print the shipping label sent via email and follow the instructions from our transport partner.
Is there a cost to return my product?
While we cover the majority of shipping costs worldwide, you will only need to pay a small fraction of the total for the return.
Can I choose the pickup time for my return?
Yes, we do our best to arrange the pickup at a time that works best for you.
Where can I find more information about the return process?
You can find additional information on our return policy here.
