Why Is the Outlet Price Not Reduced in the Cart?
Article summary
- Arendal Sound has two outlets: Rotterdam for global shipments and Chicago for the USA.
- Ensure you select the correct outlet for shipping—items in the wrong cart will not ship.
- Using the country selector on our website helps you order from the right outlet.
- For a solid audio-visual foundation, consider our 1528 Tower 8.
- Double-check your cart to avoid paying the normal price for items shipped from the wrong location.
We have two outlets at Arendal Sound, one located in Rotterdam for worldwide shipments.
And one outlet is located in Chicago for the USA market alone.
If you put items from the wrong outlet in the cart, the price will be the normal price as we can’t ship from the Rotterdam outlet to the USA and vice versa.
Please make sure you order from the correct outlet by choosing your country in the country selector on the top of our web pages.
Frequently asked questions
Where are Arendal Sound's outlets located?
Arendal Sound has two outlets: one in Rotterdam for worldwide shipments and another in Chicago for the USA market.
Can I order from the Rotterdam outlet if I'm in the USA?
No, you cannot ship items from the Rotterdam outlet to the USA. Please order from the Chicago outlet for USA shipments.
What happens if I add items from the wrong outlet to my cart?
If you add items from the wrong outlet, the price will be the normal price, as we can't ship from Rotterdam to the USA and vice versa.
How can I ensure I'm ordering from the correct outlet?
You can select your country using the country selector at the top of our web pages to ensure you order from the correct outlet.
Is there a different pricing for items shipped from Rotterdam and Chicago?
Yes, pricing may differ, and you will see the normal price if you select items from the wrong outlet.
Can I return items shipped from Chicago if I ordered from Rotterdam?
Returns must go through the outlet from which the purchase was made. Ensure you're ordering from the correct outlet to avoid complications.
What should I do if I accidentally select the wrong outlet?
If you realize you’ve selected the wrong outlet, return to the country selector and choose the appropriate country before placing your order.
