Thank you for your interest. B2B Distribution does not support the core values of our business concept; therefore, we do not have a process for applying for it. Thanks for understanding, and we wish you all the best in your future endeavours. →
We have a very strict policy in our distribution model to keep a tight control from manufacturing, product quality, distribution, sales, customer support and service. If you see someone selling Arendal Sound without the “Arendal Certified Dealer” badge, they are likely to be a non-authorized dealer. If this is the case, they are not allowed […] →
Here at Arendal Sound, we understand that not having our products in Dealer/Re-seller showrooms can be a bit of a challenge for you wanting to hear our speakers before deciding to buy them. This is why we offer our unique 60-Day Audition Period. Unlike most speaker brands that offer up to 30-Day trial periods, we […] →
All prices at arendalsound.com include EU VAT and taxes. This means there are absolutely no hidden costs for our end consumers when ordering at arendalsound.com from within the EU economic area. If you are an EU company with a valid VAT number, we can sell VAT-free. Add your VAT number in the checkout, For […] →
Luckily for you and for us, Arendal Sound products are extremely durable products which have gone through extreme stress tests during development. However failures may happen and if they do, you will always know we are here to back you up. Arendal Sound have up to 10 years warranty (5 for electronics) which cover all […] →
We accept the following forms of payment: Stripe PayPal Klarna Affirm Bank transfer We offer 100% secure payments through the above-mentioned vendors. When confirming the order you will be forwarded to the respective secure server to enter your information. All information will only be handled by the payment companies. Arendal Sound will not store […] →
To some customers, it is understandably important to listen to a speaker before purchase. Until now that was done at large audio retailers, big box stores, or if you were lucky a dedicated showroom. A Realistic Scenario A typical audio retailer or big box store will have a “busy” acoustic environment with many distractions. On […] →
If you are experiencing issues with paying using your US credit card, a popup blocker might be preventing us from redirecting your transaction to your bank for verification. We use 3D Secure authentication via Stripe.com. 3D Secure (3DS) is an additional layer of security for credit card transactions that helps protect against fraud. During payment, […] →
Everyone likes a good deal, but truthfully, what we really love is to feel like we got a good deal. Our brand is built on the core foundation of producing and selling directly to customers, and to have a unique standing in the market we lower our margins as far down as we can manage, […] →
Our inventory is shipped on the FIFO (first-in-first-out) method. Thus, we charge at the time of order to guarantee your spot in line. Mutual Agreement Just like our commitment to customer satisfaction, your order is a commitment to purchase. Rest assured that you will have our support before, while, and long after your shipment is […] →
We are very glad about all the dealer inquiries we receive daily from all around the world and really appreciate the interest and enthusiasm towards our products. But it also goes against our core business model of selling direct-to-consumers. We are very proud to ship directly to many countries around the world. We don’t […] →
Taxes/duties depend on where we are shipping. You can find details here but we will expand on that information a little more below. DDP vs DAP/DTU DDP or Delivery Duty Paid, means we cover taxes/duties before shipment. Customers like this because they don’t have to worry about paying anything as the speakers enter the […] →
Planning your purchase can be a difficult task, and sometimes additions or tweaks repeatedly pop into one’s head. If you find yourself questioning your order, please be aware of the following. Is It Fulfilled? If you cancel your order after we have processed and fulfilled it in our warehouse (the order has been picked, packed, […] →
We understand the burning desire to ask because maybe, just maybe an item’s back-order status is incorrect. But rest assured that the webshop is in fact correct when it states that an item is back-ordered. Quick and Easy We have developed our inventory system over the years to be fully automated so that it […] →
Adding an item to your cart does not reserve the stock for your final checkout. Stock is only allocated once payment has been confirmed. →
I have placed an order and it is not visible in my account! The reason is you have purchased your items as a “guest” in our systems. Please send us an email to sales@arendalsound.com from the email account you used when you placed the order on our web pages. We will then allocate […] →
The exchange of funds is arguably the most exciting part of the purchase process. But the wait after “pulling the trigger” can be nerve-racking. Bank transfers typically take 3-5 business days to be seen on our side. The following is what you can expect when purchasing speakers via bank transfer. One Moment…Processing Please be aware […] →
What is Use Tax? Use tax is a sales tax on purchases made outside one’s state of residence for taxable items that will be used, stored or consumed in one’s state of residence and on which no tax was collected in the state of purchase. If the purchase would have been taxed if it was […] →
This would typically happen sometimes if the items you have ordered are on backorder longer than Klarna in your country allow the order to be open. This is an automatic rollback if the funds haven’t been withdrawn within the time limit in your country. If this has happened to you, please contact us as […] →
Our Bank Account Details USD for orders to be shipped within/to USA: Bank: Evolve Bank & Trust 6070 Poplar Ave, Suite 200 38119 United States Account number: 9810015275520553 ABA Routing number: 084106768 USD for international orders (excluding USA): Bank: Sparebanken Sør IBAN: NO0528186528737 BIC: SPSONO22 EUR: Bank: Sparebanken Sør IBAN: NO8928186528486 […] →
We have two outlets at Arendal Sound, one located in Rotterdam for worldwide shipments. And one outlet is located in Chicago for the USA market alone. If you put items from the wrong outlet in the cart, the price will be the normal price as we can’t ship from the Rotterdam outlet to the […] →
When checking out you may notice that sales taxes are missing from the total amount collected during the billing process. If you happen to live in the states of Illinois (6.25% + local applicable/municipal taxes), or Wyoming (4%) and Florida (6%), we do collect state sales taxes for orders that are shipping to these […] →
Prices on the outlet are normally per item. And there is a note under the picture weither it is for a pair of speakers or a single speaker. The following are priced as a pair. The 1723 Surround, 1723 Surround S, 1961 Monitor, 1961 Bookshelf, 1961 Height and 1961 Surround. →
Single or pair? First of all, it’s a good idea to look at the price on the product page for the product in question. For the 1723 Surround S, it will say 1,599 USD/pair. The reason it shows as 1 in the cart, is because there is a difference between the left and right speakers. […] →
Unfortunately, we don’t have the opportunity to send without VAT to the UK. But here is how you claim a refund from the UK government. →
Our spike kits are specially made individually for the 1961 Tower, 1723 Tower S, and the 1723 Tower. The spikes kit is included for each of the above-mentioned speakers and is included in the box. Unfortunately, these are not sold separately. →
Sometimes we need to make a manual order for customers and if these are to be paid through a PayPalme- link. Int these cases you receive a payment link where you will be asked for a payment in PayPal. For these orders it is very important you select the correct valuta on both, payer and […] →
We accept the following forms of payment: Stripe PayPal Klarna Affirm Bank transfer The availability of these depends on where you are located in the world. (See the examples below.)All the options available for your country will be visible in the cart when checking out. Affirm.com and Klarna.com are offering different payment plans, depending on the country you are […] →
Purchases made on our website include UK VAT and customs handling, ensuring there are no hidden costs for you. We partner with DHL for shipping, ensuring reliable delivery right to your address. →
Good news! Due to a huge amount of inquiries from all around the world, we have started up the production of the Gloss units again after some time. These coveted units are set to make their return in March 2024. However, please note that availability is limited, so we recommend placing your order […] →
Why Make a Budget? In a world where at-home entertainment has become an increasingly valuable asset, setting up a home cinema is no longer an elusive dream. However, achieving this vision requires strategic budgeting and planning. Without these key steps, one might end up with a costly system that doesn’t meet expectations or exceed its […] →
Yes, you can buy 3 equal speakers for the LCR channels if you like. Just adjust the numbers in the cart, like shown below. This can be done for all the speakers in the 1723 Series. For the 1961 Series, this is possible for the 1961 Tower only. Here is why not. Please […] →
Please choose the items you require and hit the “Buy now” button. This will lead you to the store, where you can select the finish of your required item and hit “Add to cart” This will take you to the cart where you get the overview of the items and you […] →
The prices for all our products are visible on our website. To view the price, simply find the product you’re curious about, and click the “Buy now” button: On the next page, you’ll see the price. You can then select your desired finish, and press the “add to cart” button. On the next page, […] →
In today’s digital age, shopping for your favorite products has never been easier. Whether you’re searching for high-quality audio equipment or looking to elevate your home theater experience, Arendal Sound is here to provide you with an extensive range of audio solutions. As an online-based company, we ship our products directly to our customers, making […] →
You’ve been eyeing a pair of Arendal’s speakers on the 2nd hand market and you’re wondering how the warranty would work. The 10-year warranty (5 for electronics) will follow the new owners as long as they have the sales receipt as proof of purchase. If the seller no longer has it, he can contact us […] →
Is there a dealer in my country? We get this question a lot, and the answer is no. We are a consumer-direct company, which means that when you buy from us, you’re purchasing directly from the source. This eliminates unnecessary markups, giving you better value for your money. In today’s digital age, shopping for […] →
While we currently do not offer soundbars, our expertise lies in crafting comprehensive Home Theatre setups with a focus on delivering realistic and true cinematic sound performance. If you already own a soundbar and are seeking to enhance its performance, consider adding one of our subwoofers to your setup—the difference will be truly magnificent! →
We regret to inform you that the 1961 speaker series has been discontinued, and it will no longer be in production. However, there is still an opportunity to acquire these speakers by periodically checking our outlet for customer returns. Please visit our outlet page at https://store.arendalsound.com/outlet-items/ for potential availability. Moving forward, our primary focus will […] →
We often get these questions and the outlet section contains items that have been returned by customers within the 60-day trial period or products retired from our lineup. Our dedicated return team meticulously inspects each item at the warehouse. In the event of damages or scratches, detailed pictures are added to the product in the […] →
You found your dream subwoofer but the price is a bit too high and you decided to go with an outlet item to save some hard-earned cash. Unfortunately, none are available in the outlet section! So you’re wondering: Could we save you the next return on this subwoofer? No, we cannot. At the moment we […] →
We’d like to clarify that we specialize in manufacturing and distributing Arendal Sound Loudspeakers and Subwoofers for home audio. Regrettably, we do not offer AVR’s. ( What Is an AVR or AV-Receiver ) As a company committed to providing the best experience with our products, we focus solely on offering our own manufactured items. This […] →
In the realm of shared spaces and household decisions, few topics can stir as much debate and negotiation as investing in a home theater setup. For movie buffs, sports enthusiasts, and gamers alike, the allure of a dedicated entertainment space can be irresistible. However, convincing your significant other to see eye-to-eye on this investment requires […] →
Arendal Sound collaborates with Klarna.com and Affirm.com to offer customers convenient financing options. Through Klarna.com and Affirm.com, customers can select from a range of flexible payment plans tailored to their preferences. It’s important to note that while Arendal Sound facilitates these financing options, we do not conduct credit checks on customers. Any credit-related procedures […] →
If you want to clear the basket, you can reduce the quantity for the products to zero. Please click on the arrow down until the item disappears. →
