I just Received My New Speakers And They Sound Strange

June 14, 2024

What to do if your speakers sound muted or distorted right after you receive them.

Picture this: You just received your new Arendal Sound speakers and hook them up for the first time, only to find that one of the speakers sounds muted or distorted. That can feel very disheartening, but almost always, the solution is very simple:

The bridge and binding post screws on the back!

What happens most of the time, is simply that the binding post screws on the back come undone during shipping, which will cause improper contact between the bridge and the binding post, as shown in the picture below. DSC00408.JPGThe simple fix is simply to get the bridge in place and make sure the screws are properly tightened down for a proper connection. If this simple fix doesn’t solve your problem, please reach out to our support team who will help you find a solution.

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Tired of overpriced audio products that fail to deliver on their promises and underwhelming customer support? Then you’ve come to the right place. Our products are where engineering excellence meets passion for great audio. And, because we only deal directly with you, greater value for money is only ever a click away.